• If the nature of the commodity, its characteristics or the way it is packed or packaged precludes its replacement or return, or if it is impossible to return it to its previous state.
• If the commodity is consumable and is rapidly perishable.
• If the commodity is not in the same condition as it was at the time of sale for a reason attributable to the consumer or buyer.
• If it is a commodity manufactured on the basis of special specifications specified by the consumer and conforms to these specifications.
• The buyer has the right within thirty days of receipt of the commodity to replace or return it with a refund of its monetary value if it is flawed or does not conform to the specifications or the purpose for which it was contracted.
• The value of the product must be refunded by depositing a balance in the account on the Website, in the e-wallet, through purchase vouchers, telephone transfer, bank transfer or any other method you may decide from time to time.